Delivery & Shipping

We will deliver the products ordered by you to the address you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which have not been received. If you require us to send out your item to a different address after it has been returned then there may be a charge for posting it out again.

You may specify a delivery address that is different from your billing address, if, for example, you would like us to deliver the products directly to the recipient.

Please contact your local customs office for further information before placing your order.

• If the order is made with Next Day Delivery and placed before 4 PM then it will be processed and dispatched the same day. Delivery will occur on the next working day in this instance.
• If you choose Standard Delivery then we aim to deliver all mainland UK standard orders within 5 working days. However, during busy periods we cannot guarantee standard delivery orders to arrive within the 5 working days. We would advise that if you require your order by a certain date to select the Next Day or Express delivery service.

Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale.

Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges.

If you do not receive products ordered by you within 5 days of the date on which you ordered them, we shall have no liability to you unless you notify us by email at hihudsonoliver@gmail.com of the problem within 10 days of the date on which you ordered the products.

In the event that your delivered order cannot be located, we kindly request that you provide a crime reference number to facilitate the process of obtaining a replacement or refund.

Our courier services are as follows: EVRi for our Standard Delivery, Next Day & Saturday Delivery services. EVRi for international delivery.

We reserve the right to wait up to 10 working days from the date of despatch before replacing an undelivered item.